Engineering Manager - Customer Experience AI

Added
less than a minute ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

kubernetes go ruby llms rag

๐Ÿ“‹ Description

  • Lead roadmap for conversational AI stack (LLMs, RAG, agents)
  • Oversee third-party AI integrations and scale in-house LLMs
  • Build AI evaluation frameworks and guardrails for compliance
  • Develop secure agentic automation via internal APIs
  • Define architecture for vector databases, prompts, and context
  • Ensure AI services reliability, latency, and cost controls

๐ŸŽฏ Requirements

  • 8+ years software engineering, 2+ years leading teams
  • Hands-on AI/ML leadership; shipping LLM-powered products
  • Systems thinking; experience with RAG pipelines and real-time knowledge grounding
  • Platform mindset; scalable distributed systems; Go, Ruby or similar
  • Evaluation obsessed; quantitative evaluation for hallucination, accuracy, and sentiment
  • Security & Safety First: AI guardrails to prevent data leaks or hallucinated financial advice

๐ŸŽ Benefits

  • Remote-first culture with occasional on-site collaboration
  • Regular team offsites and company events
  • Opportunity to work on cutting-edge AI in crypto
  • Inclusive, Equal Opportunity employer with accommodations
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest โ€” finding, filtering, and applying while you focus on what matters.

Related Engineering Jobs

See more Engineering jobs โ†’