Engineering Manager

📋 Description

• Lead an engineering team building tools and platforms for real-time experiences.
• Partner with stakeholders to define requirements for Ambassador workflows.
• Deliver scalable, reliable cloud-native systems powering in-person service.
• Coach engineers and drive data-driven decisions and continuous improvement.
• Communicate trade-offs and architectural decisions across teams.

🎯 Requirements

• 3+ years of management of software engineers with coaching.
• Experience across full SDLC including coding, architecture, and system design.
• Strong communicator translating complex tech concepts to non-technical partners.
• Proficient in modern object-oriented languages, patterns, and best practices.
• Experienced in cloud-native apps and scalable distributed systems.
• Comfortable working across teams to deliver end-to-end experiences.
• Curious about how technology enhances human-centered service experiences.
• Motivated by continuous learning and delivering real-world impact at scale.

🎁 Benefits

• Hybrid work environment with flexibility.
• Healthcare plans and fertility/adoption support.
• 401(k) retirement plan with employer match.
• Meals and snacks in offices; learning stipend and development programs.
• Total rewards including paid time off and well-being programs.