Engineer / Sr Engineer - Solution Support (TAC)

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

linux networking python kubernetes windows server

๐Ÿ“‹ Description

  • Design and implement AppViewX Platform to solve the toughest automation problems for the customer.
  • Be the final point of escalation for the customer.
  • Leverage deep technical experience to fix issues or craft workarounds; file follow-ons.
  • Capture and create new content; L2 engineers contribute to documentation.
  • Migrate the customer to the latest AppViewX code with a smooth migration.
  • Generate required reports from the system and utilize information as needed.

๐ŸŽฏ Requirements

  • Excellent business communication and soft skills to handle international customers.
  • Kubernetes, Networking and Systems certs (RHCE, Linux+, CCNA/Network+); security certs a plus.
  • Voracious learner to become a deep expert across multiple products/use cases.
  • Strong ownership to own problem resolution and convey solutions to customers.
  • Hands-on experience in Linux and Windows Server operating systems.
  • Knowledge of Python or scripting is an advantage.

๐ŸŽ Benefits

  • Health, dental, and vision coverage; life insurance.
  • 401(k) plan with savings and investment options.
  • Time off and sabbatical eligibility.
  • Dedicated learning and development opportunities.
  • Remote work options and flexible hours.
  • Equal opportunity employer.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest โ€” finding, filtering, and applying while you focus on what matters.

Related Engineering Jobs

See more Engineering jobs โ†’