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workflow automation care coordination ehr oncology prm📋 Description
- Bridge oncology referrals with behavioral health support.
- Lead and develop a team of Engagement Specialists.
- Balance outreach with leadership, ops, and process improvement.
- Ensure compassionate onboarding and member introduction.
- Oversee PRM workflows and the Tellescope platform.
🎯 Requirements
- 5+ years in patient services or care coordination.
- 2+ years call center experience.
- 2+ years supervisory experience.
- Experience supporting cancer patients or behavioral health.
- Startup or high-growth environment experience.
- Comfortable with digital platforms and workflow automation.
🎁 Benefits
- Medical, dental, vision insurance
- 401(k) plan
- Generous PTO and holidays
- Closed the week between Christmas and New Year’s
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