Related skills
customer success sql python project management stakeholder management📋 Description
- Manage customer relationships from executive to end user
- Scope agentic workflow use cases with Scale’s engineering team
- Lead cross-functional team to deliver AI/ML objectives
- Proactively identify customer needs and pain points
- Oversee onboarding and implementation of customer accounts
🎯 Requirements
- Active TS/SCI clearance
- 5+ years in stakeholder management or customer-facing enterprise-scale delivery
- Analytics-driven problem solving track record
- Excellent verbal and written communication
- Willing to be onsite with Honolulu customers 4 days/week and travel 25%
🎁 Benefits
- Comprehensive health, dental and vision coverage
- Retirement benefits
- Learning and development stipend
- Generous PTO
- Commuter stipend
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