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windows dns vpn active directory dhcp📋 Description
- Attending end user technical calls via IT ticketing portal
- Install Windows OS; prepare desktops/laptops with standard apps
- Knowledge of Microsoft Intune
- Troubleshoot Windows and MacOS hardware/software
- Configure MS Office 365 clients and troubleshoot
- Provide end user support, physical and remote
🎯 Requirements
- Microsoft Windows Certification
- Basic knowledge of Active Directory and Entra ID
- Basic networking: DNS, DHCP, VPN
- Solve basic end-user calls on Windows and Office 365 issues
- Troubleshoot wired/wireless network issues
- Fluent in English (speaking and writing)
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