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customer success copywriting ai training enablementπ Description
- Own product enablement and adoption initiatives across the EverTrue portfolio.
- Design and deliver scalable train-the-trainer program for CS, Sales, and Support.
- Create and maintain adoption-focused enablement content and resources.
- Partner with Product, Marketing, and CS to co-host customer webinars.
- Deliver multi-channel enablement experiences: live, on-demand, in-app, video.
- Manage the enablement roadmap and content lifecycle.
π― Requirements
- Proven experience delivering training and enablement content in a B2B SaaS.
- Collaborative educator turning complex concepts into clear learning experiences.
- Loves learning new technologies and teaching others to use them.
- Able to work independently and collaborate across teams.
- Communicate technical concepts clearly to non-technical audiences.
- Experience designing training for internal and external audiences.
π Benefits
- Remote-first environment for flexible work.
- Generous paid time off.
- Investment in professional growth and development.
- Opportunities to connect with colleagues in-person and virtually.
- Contribute to non-profits and educational institutions you care about.
- 80% premium coverage for medical, dental, and vision; 401k match up to 3%.
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