Related skills
documentation compliance customer service call center benefits enrollment๐ Description
- Answer inbound calls for client benefit enrollment professionally.
- Document call details and respond accurately to inquiries.
- Must be resourceful and collaborative to solve issues with teammates.
- Ensure processing compliance and complete transactions timely.
- Take accountability for the entire process from receipt to resolution.
- Follow established procedures under general supervision.
๐ฏ Requirements
- Prior benefit administration, insurance experience preferred but not required.
- Service Center and/or Customer Service experience required.
- Strong customer-centric mindset.
- Comfortable with technology; we are a technology company.
- Competitive team player who strives for excellence.
- Exceptional phone etiquette and communication skills.
๐ Benefits
- 100% Remote โ Work & Train from Home
- Start Date: April 20th
- Comprehensive training prior to going live
- All training from home office
- Comprehensive benefits package
- Equal Opportunity Employer with strong security and privacy practices
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