Employee Benefits Advocate (Remote)

Added
17 days ago
Type
Full time
Salary
Salary not provided

Related skills

documentation compliance customer service call center benefits enrollment

๐Ÿ“‹ Description

  • Answer inbound calls for client benefit enrollment professionally.
  • Document call details and respond accurately to inquiries.
  • Must be resourceful and collaborative to solve issues with teammates.
  • Ensure processing compliance and complete transactions timely.
  • Take accountability for the entire process from receipt to resolution.
  • Follow established procedures under general supervision.

๐ŸŽฏ Requirements

  • Prior benefit administration, insurance experience preferred but not required.
  • Service Center and/or Customer Service experience required.
  • Strong customer-centric mindset.
  • Comfortable with technology; we are a technology company.
  • Competitive team player who strives for excellence.
  • Exceptional phone etiquette and communication skills.

๐ŸŽ Benefits

  • 100% Remote โ€“ Work & Train from Home
  • Start Date: April 20th
  • Comprehensive training prior to going live
  • All training from home office
  • Comprehensive benefits package
  • Equal Opportunity Employer with strong security and privacy practices
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