Related skills
communication crm customer success saas onboarding📋 Description
- Support new customers during onboarding journey
- Join or lead onboarding kickoff calls to understand goals
- Walk customers through platform features and workflows
- Explain how to use the platform for customer needs
- Encourage early usage and engagement across users
🎯 Requirements
- 2+ years customer success/relationship/account mgmt experience
- Experience in Digital Security, SaaS or Software
- Strong communication and customer-facing skills
- Professional, friendly and detail oriented
- Able to learn new systems quickly
- Experience delivering trainings, demos, or presentations
- Familiarity with CRM or customer success tools
🎁 Benefits
- Provident Fund
- Medical Aid + Gap Cover
- Employee Assistance Program
- Gym Reimbursement
- Life Insurance
- Disability Insurance
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