Related skills
communication crm customer success saas onboarding📋 Description
- Support new customers during onboarding journey
- Lead onboarding kickoff calls to align goals
- Walk customers through platform features and workflows
- Help customers apply the platform to their needs
- Drive early usage and engagement across users
- Guide deployment readiness toward deployment phase
🎯 Requirements
- 2+ years in customer success/relationship/account mgmt in digital security or SaaS
- Strong communication and confident speaking with customers
- Organized with strong attention to detail
- Comfortable learning new systems and explaining them to others
- Experience delivering training, demos, or presentations
- Familiarity with CRM or customer success tools
🎁 Benefits
- Provident Fund
- Medical Aid + Gap Cover
- Employee Assistance Program
- Gym Reimbursement
- Life Insurance
- Disability Insurance
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