Related skills
azure saas api integrations active directory microsoft sql server📋 Description
- Serve as primary technical liaison; provide expertise, PM, and advocacy.
- Collaborate with cross-functional teams to align Axon solutions.
- Lead customer engagements from consultant to project manager.
- Monitor support tickets; provide tier-2 troubleshooting.
- Ensure SLAs and contractual obligations are met; maintain records.
- Location: Remote to start, transitioning to hybrid onsite in Thunder Bay.
🎯 Requirements
- 5+ years IT experience in a support or deployment role.
- Experience with law enforcement and/or government entities.
- Proven track record managing customer relationships and projects.
- Ability to work autonomously with minimal oversight.
- Robust IT background: image creation, routing, switching.
- Microsoft Server & Client OS, SQL Server, Active Directory, Azure Entra ID.
- Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls).
- API integrations and SaaS applications.
🎁 Benefits
- Benefits package; details at axon.com/careers/benefits.
- Inclusive, equal-opportunity employer.
- Career development and growth opportunities.
- Supportive team culture and work-life balance.
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