Embedded Technical Account Manager II (MTA Police Department)

Added
23 hours ago
Type
Full time
Salary
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Related skills

cloud saas virtualization storage routing

πŸ“‹ Description

  • Own day-to-day relationship with a key customer
  • Provide best practices and technical guidance
  • Collaborate with cross-functional teams to influence product roadmaps
  • Lead projects, prioritize tasks, and manage customer expectations
  • Deliver tier-2 technical support and training
  • Help drive product adoption and operational readiness

🎯 Requirements

  • Bachelor’s degree or equivalent work experience
  • 3+ years with major city, enterprise, or complex customers
  • Proven track record of managing customer relationships and projects
  • Experience with SaaS, cloud, virtualization, and storage
  • Knowledge of routing, switching, WiFi, telecom, and internet tech
  • Ability to explain technical concepts to varied audiences

🎁 Benefits

  • Competitive salary and 401(k) with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, dental, and vision plans
  • Learning and development programs
  • Snacks in offices
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