Build, mentor, and lead a team of Email Security Architects.
Establish operational processes, standards, and best practices.
Develop onboarding, enablement, and career development programs.
Manage team capacity, escalations, and customer coverage models.
Drive metrics around adoption, time-to-value, remediation outcomes, and satisfaction.
Build a high-performance culture focused on customer outcomes and continuous improvement.

🎯 Requirements

Experience with email security platforms (Proofpoint, Mimecast, Defender 365).
Experience in security operations, threat intelligence, or incident response.
Familiarity with automated remediation and security automation platforms.
Experience in fast-paced startup or high-growth technology environments.
Background supporting enterprise and Fortune 1000 customers.
Experience building customer-facing security programs or technical services.

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