Related skills
reporting analytics email deliverability blocklists📋 Description
- Provide fundamental deliverability support to customers and internal teams
- Manage and prioritize incoming tickets for deliverability troubleshooting and strategy
- Manage a portfolio of assigned customers with a Deliverability Services entitlement
- Conduct in-depth investigations, reviews, and audits into email sending practices
- Assist customers with blocklists, spam traps, and IP-related issues
- Help customers schedule IP warming and monitor warming progress
🎯 Requirements
- Deliverability concepts and customer management skills
- 2-3 years delivering deliverability services at ESP/agency/brand
- Knowledge of industry best practices and remediation of deliverability issues
- Strong communication; ambassador for the team and Braze
🎁 Benefits
- Competitive compensation, including equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive medical, dental, vision, life, and disability
- Fertility benefits and equal paid parental leave
- Career development via formal pathing, learning platforms, and annual stipend
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!