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deliverability blocklists spam_traps email_reporting📋 Description
- Provide fundamental deliverability support to customers and internal teams
- Manage and prioritize incoming tickets for deliverability troubleshooting and strategy
- Service a portfolio of assigned customers with a Deliverability Services entitlement
- Conduct in-depth investigations, reviews, and audits into email sending practices
- Assist customers with blocklists, spam traps, and MPs issues
- Help customers produce IP warming schedules and monitor warming progress
🎯 Requirements
- 2-3 years of deliverability services experience at ESP, agency, or large brand
- Strong knowledge of deliverability concepts and customer management
- Proven success identifying and remediating deliverability issues
- Polished, articulate ambassador for the team and Braze
🎁 Benefits
- Competitive compensation, may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive medical, dental, vision, life, and disability benefits
- Family services including fertility benefits and equal parental leave
- Professional development with career pathing and a yearly learning stipend
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