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data analysis deliverability blocklists spam_traps📋 Description
- Provide deliverability support to customers and internal teams
- Manage and prioritize tickets for troubleshooting and strategy
- Service a portfolio under Deliverability Services entitlement
- Conduct investigations into sending practices and issues
- Address blocklists, spam traps, and MPs issues
- Monitor sending metrics and help improve reputation
🎯 Requirements
- Competency in deliverability concepts and customer management
- 2-3 years deliverability experience at an ESP, agency, or brand
- Knowledge of industry best practices and remedies
- Ability to present findings in a consumable format
- Polished, articulate ambassador for the team and Braze
- Strong communication and cross-team collaboration
🎁 Benefits
- Competitive compensation, may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Medical, dental, vision, life, and disability coverage
- Fertility benefits and paid parental leave
- Career development with learning stipend
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