Senior Lifecycle Marketing Manager, Customer Retention & Engagement | Housing

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

• Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

• Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About the Role

As Senior Lifecycle Marketing Manager, Customer Retention & Engagement | Housing you’ll design and execute highly targeted, high-impact marketing programs that drive engagement, pipeline, and revenue from EliseAI’s most valuable accounts. You’ll partner closely with Sales, Product Marketing, and Marketing Operations to identify priority accounts, orchestrate multi-channel campaigns, and measure the impact of ABM on deal velocity and win rates.

This is a hands-on, IC strategic role where you’ll combine creativity, precision targeting, and data-driven execution to influence decision-makers in complex B2B sales cycles. You’ll be responsible for building a scalable ABM program that aligns perfectly with our enterprise go-to-market strategy.

As Senior Lifecycle Marketing Manager, Customer Retention & Engagement | Housing, you’ll have the opportunity to directly influence our most strategic deals and shape how we engage enterprise accounts. You’ll operate at the intersection of strategy, creativity, and precision execution, making a measurable impact on revenue growth.

Key Responsibilities

• Customer Retention and Engagement strategy ownership – Build and lead a multi-tiered ABM strategy (1:1, 1:few, and 1:many) that aligns with sales priorities and growth objectives
  Target account selection & insights – Partner with Sales and RevOps to identify high-value accounts and develop actionable account intelligence

• Multi-channel orchestration – Plan and execute integrated campaigns using personalized content, digital ads, direct mail, events, and executive programs

• Sales alignment & enablement – Work closely with sales teams to deliver playbooks, messaging, and content that support ABM outreach and accelerate deal cycles
  Measurement & optimization – Define success metrics, track campaign impact on pipeline and revenue, and refine programs based on results

• Technology & data integration – Leverage ABM tools (e.g., 6sense, Demandbase, or similar) and integrate them with our MarTech stack for seamless execution

• Cross-functional leadership – Collaborate with Product Marketing, Demand Gen, and Content teams to create tailored campaigns for target accounts

• Scalable program building – Establish repeatable ABM processes, from account selection to campaign reporting, ensuring long-term scalability

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

• 5+ years of B2B marketing experience, with at least 3 years in a dedicated ABM leadership role targeting enterprise and mid-market accounts

• Proven track record of delivering measurable pipeline and revenue impact from ABM programs

• Deep understanding of enterprise sales cycles, buying committees, and decision-making dynamics

• Hands-on experience with ABM platforms (6sense, Demandbase, Terminus, or similar) and CRM/marketing automation tools (Salesforce, HubSpot)

• Strong project management skills with the ability to orchestrate complex, multi-touch campaigns across multiple stakeholders

• Creative problem-solver with an analytical mindset and data-driven approach to optimization

• Excellent communication and collaboration skills with Sales and cross-functional partners

• Willingness to work in person at our NYC office 4–5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

• Equity in the company

• Medical, Dental and Vision premiums covered at 100%

• Fully paid parental leave

• Commuter benefits

• 401k benefits

• Fitness & home services stipend to cover part of your expenses so you can focus on what matters

• A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office

• Unlimited vacation and paid holidays

• We'll cover relocation packages and make the move exciting, not painful!

Job Compensation Range

The salary range for this role is $150,000 – $180,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com