Related skills
jira google workspace zendesk edi smartsheet📋 Description
- Lead teams delivering outbound eligibility operations and partner integrations
- Ensure data accuracy, timely exchanges, and regulatory compliance
- Manage partner implementations, renewals, and SLA adherence
- Coach and develop teammates through performance reviews and coaching
- Coordinate with Product, Engineering, Client Success, and Operations
- Drive process improvements to reduce errors and improve delivery
🎯 Requirements
- 5+ years of management experience
- Deep knowledge of outbound data processes, file structures, and integrations
- Develop and mentor team members
- Experience managing compliance-heavy programs (Medicare, COB, regulatory reporting)
- Experience in eligibility processing, healthcare systems, EDI
- Familiarity with Google Workspace, JIRA, Zendesk, Smartsheet
🎁 Benefits
- Hybrid role based in Lehi, with in-office twice weekly
- Stock options: 70,000
- Health insurance, 401k, and paid time off
- Flexible work arrangements and work-life balance
- Professional development and internal mobility opportunities
- Equal opportunity employer; accommodations available
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