People Operations Generalist

Who We Are

Electric empowers small and medium-sized businesses with everything they need to take control of their IT and security environment.

Our best-in-class software provides SMBs with the insights and tools to make IT easy (even if you’re not an IT expert)! From mobile device management to employee onboarding and offboarding, SMBs can manage their IT with transparency and confidence in the Electric IT Hub.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and our mission to make IT easy and reliable for SMBs.

If you want to bring your skills to a highly collaborative team, are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to SMBs across the US, read on.

Overview

Electric is seeking a People Operations Generalist who is passionate about building strong, trusted relationships and creating an exceptional employee experience. Reporting to the Director of People Operations, this role will be instrumental in championing initiatives across Benefits, Payroll, and Recognition + Rewards, making a tangible difference in the lives of our employees.

What you’ll do

• Lead payroll, benefits, equity, recognition, and rewards administration, serving as the go-to person for all questions and concerns from employees

• Build and maintain healthy and trusted relationships across the business

• Identify and facilitate enhancements to our systems, processes, and procedures

• Champion employee experience and think big-picture on how we can continuously improve and level-up our offerings

• Field questions and concerns from employees at all levels, providing answers, coaching, and directing employees to appropriate resources.

• Foster a supportive and approachable environment for all employees, driven by a personal commitment to delivering exceptional, timely, and empathetic service

• Prepare and deliver key management reports on a weekly, monthly, quarterly and year-end basis.

• Ensure compliance with employment laws and policy best practices

• Contribute to general People Operations functions on an as-needed basis, including supporting processes throughout the employee life cycle, maintaining HRIS data, and assisting with special projects

Benefits + Rewards

• Serve as primary contact and maintain quality relationships with external benefits and rewards vendors, auditors, and consultants

• Participate in the development and implementation of new benefit and reward programs

• Make benefits strategy recommendations and lead annual open enrollment programming

• Administer all employee benefit and rewards programs

• Design and administer employee wellness programs in collaboration with vendors

• Serve as primary internal contact to support employees' benefits and leave of absence inquiries

• Ensure compliance with all applicable federal and state regulations related to employee benefits, including ERISA, COBRA, HIPAA, and ACA

• Regularly reconcile benefits billing reports

• Serve as the primary contact for annual 401k plan audit and testing requests; providing records and documentation, as needed, in collaboration with other members of the finance and people teams

Payroll

• Process multi-state U.S. payroll accurately and timely in compliance with all regulatory requirements for exempt and non-exempt employees

• Liaise with payroll and tax vendors to ensure timely reporting and payment of payroll taxes and year-end payroll processing (tax year-end reports, W2s)

• Liaise with Company’s payroll provider to handle all federal, state, and local payroll tax correspondences

• Serve as the primary contact for payroll and finance audit requests; providing records and documentation, as needed, in collaboration with other members of the finance team and other departments

Who you are

• 3-5 years of People Operations experience, with specific experience in administering payroll and benefits

• Experience with Paylocity HCM solution is highly preferred

• Intermediate Excel skills; ability to use vlookup and pivot tables

• Extensive knowledge and experience in payroll including preparation, balancing, calculation, processing, internal control, and US payroll taxes across 20+ states

• Knowledge of standard benefits offerings, FSA/HSA and 401k, and best practices in reconciling related invoices

• A self-starter, who can work independently and can proactively identify problems, provide solutions, and always seeking ways to improve, even with limited resources

• Thorough and detailed

• Excited to solve challenging problems day in and day out

• A strategic, entrepreneurial thinker who isn’t afraid to push the envelope and take calculated risks in the name of driving big wins

• Ability to deal with employees at all levels to handle confidential information and be sensitive to personal situations

• Ability to work in a team-focused, collaborative environment

 Working Conditions

This role is required to go into our New York headquarters at least one day per week. We are only able to hire within New York, New Jersey, or Connecticut for this position.

Read about working at Electric here and meet our leadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 

• Mental Wellness Days 

• Volunteer Days

• Medical, Vision, Dental, and Orthadontia Coverage

• 401k 

• ESOP (Employee Stock Option Program)

• Kindbody Membership for Family Planning

• Pre-taxed Commuter Benefits 

• Generous Parental Leave

• Paid medical, family, and military leave

• Short and Long Term Disability 

• Employee Assistance Programs 

• Life Insurance funded by Electric

• Training and career growth 

• Awesome team building events! 

Where?

We are headquartered in NYC, and have remote locations across 24 states. Our largest markets outside of the Tri-State area are California and Colorado. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ. With a widely distributed team, we are used to working remotely across different time zones.

This role is required to go into our New York headquarters at least one day per week. We are only able to hire within New York, New Jersey, or Connecticut for this position

Standard Working Hours: 9:00 AM -6:00 PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai.