Creative Crew Manager - Weekend Nights

Friday thru Sunday, hours 18:30-04:30

eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.

Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently broke ground on a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.

Our first-of-its-kind facility opened this summer in Northwest Arkansas and will scale to hundreds of employees by the end of 2025.

The Creative Crew Manager is responsible for leading high-performing capture shifts, comprising 30–50 frontline associates (our Creative Associates), tasked with daily item styling, scanning, and photography. This is a hands-on, leadership-intensive role for people who’ve run fast-paced production floors, understand how to keep teams energized, and take pride in delivering top-tier creative and technical output at scale.

This position reports directly to our Capture Operations leadership team and plays a key role in bridging technical studio execution with daily operational planning and business goals.

What you will do:

• Run the daily floor with clarity and urgency, managing frontline teams in live capture environments with high output expectations and variable workflows.
• Collaborate closely with warehouse operations and special teams to translate capture volume goals into achievable daily plans.
• Own the quality of every asset produced on your shift. Provide feedback, coaching, and guidance to assure visual excellence across every item.
• Train, mentor, and develop creative associates. Ensure each team member is empowered to succeed while holding a high bar for performance.
• Identify and escalate production bottlenecks, suggest workflow optimizations, and partner with R&D and engineering to test and refine capture processes.
• Create a high-energy, mission-aligned team environment. Keep teams focused, supported, and motivated.

Our ideal candidate will have:

• 5+ years experience in manufacturing, print, graphic design, studio production management, QA, fulfillment, or other creative operations roles requiring a strong technical component, and focus on quality
• Experience managing large teams on a production floorComfortable around hardware, robotics, other technical equipment, and experimental workflows
• Proven success in high-growth or start-up settings where ambiguity and rapid scaling are the norm
• Skilled at managing, coaching, and mentoring hourly employees with clarity and respect
• Excellent communicator with strong organizational instincts
• Strong eye for creative quality and operational efficiency

Shift Requirements:

• Must be on-site 4 days/week in Northwest Arkansas
• Position days and hours are Friday to Sunday, from 18:30 - 04:30

Physical Requirements:

• Ability to stand and walk for extended periods
• Ability to bend, stoop, kneel, crouch, and reach regularly
• Ability to work in a warehouse environment which may include exposure to varying temperatures, dust, and noise

Work Environment:

• This position operates primarily within a factory setting
• The noise level can range from moderate to loud
• Exposure to moving mechanical parts and vehicles (e.g. forklifts, trucks)

Why Join Us?

• Be part of something groundbreaking. This is an unparalleled opportunity to build the function for a cutting-edge robotics studio at the forefront of innovation.
• Hyper-growth environment. You’ll play a pivotal role in shaping a company that is scaling at an exceptional pace.

Benefits

• Premium health, dental and vision insurance
• Mental Health and Wellness Resources
• Life and Disability Insurance
• Shift Pay Premium
• 12 Paid Holidays 
• Flexible Time Off

This position is classified as exempt and is not eligible for overtime pay in accordance with the Fair Labor Standards Act (FLSA).

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.