Related skills
payments account management customer success fx_quotation📋 Description
- Main contact for strategic clients using Ebury Connect.
- Build long-term client and partner relationships.
- Create and execute revenue growth strategies (upsell/cross-sell).
- Conduct regular performance reviews with clients.
- Coordinate with internal teams on incidents and improvements.
- Collect client feedback to optimize operations and products.
🎯 Requirements
- Previous experience in Customer Success or Relationship Management.
- Experience in international payments and FX operations.
- Experience managing corporate accounts or B2B partners.
- Excellent communication and stakeholder management.
- Analytical mindset with problem-solving skills.
- Advanced or fluent English.
🎁 Benefits
- Structured training via Ebury Business Developer Academy.
- Mentorship from Heads of Desk and senior Account Managers.
- Cutting-edge technology and tailored tools.
- Clear accelerated career progression.
- Dynamic and supportive culture.
- Generous location-tailored benefits (healthcare, social).
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