Education Professional

📋 Description

• Support global customers, partners, and internal teams with training registrations and queries.
• Manage end-to-end training coordination: scheduling classes, enrollments, approvals, prerequisites, and LMS records.
• Respond to LMS-related queries such as account status and access issues.
• Independently manage shared inbox requests with clear, professional communication.
• Promote training programs and communicate portfolio options to customers and stakeholders.
• Generate operational reports and support training gap analysis.

🎯 Requirements

• Bachelor’s degree preferred or equivalent experience in training ops.
• Hands-on LMS experience in ops/administration role.
• Experience with Cornerstone CSOD or similar enterprise LMS is a strong advantage.
• Excellent English writing skills; strong organizational and time-management skills.
• Ability to work independently in an LMS-driven environment and cross-functional collaboration.
• Proactive, solution-oriented; able to manage multiple requests in a fast-paced, process-driven environment.

🎁 Benefits

• NICE-FLEX hybrid model: 2 days in office, 3 days remote.
• Global career opportunities across multiple roles, disciplines, domains, and locations.
• Dynamic, collaborative, innovative work culture.
• NICE is an equal opportunity employer.
• Exposure to AI-assisted tools and process improvements.