Customer Success Manager EMEA (remote) (f/m/d)

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

crm account management customer success upselling cross-selling

๐Ÿ“‹ Description

  • Strategically develop existing customers by building long-term relationships and cross-sell opportunities.
  • Manage your own portfolio to ensure customers get maximum value from ecosio.
  • Listen to customers and relay feedback to align products with their needs.
  • Plan and run customer experience activities like surveys, interviews, webinars.
  • Execute sales campaigns in collaboration with marketing and business development.
  • Attend events and exhibitions to meet ecosio customers.

๐ŸŽฏ Requirements

  • Experience in B2B SaaS sales.
  • English native or C2 level and another EU language (French/Spanish/Italian preferred).
  • Experience with a portfolio of existing customers.
  • Experience with cross- and up-selling.
  • Nice to have ERP/EDI/e-invoicing experience.

๐ŸŽ Benefits

  • Remote-first culture; work remotely from designated countries.
  • Flexible working hours to suit your schedule.
  • Annual personal development budget for conferences and courses.
  • Home office allowance for your workspace.
  • Regular events and trips to connect with the team.
  • Workations up to 90 days per year within the EU.
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