Junior Platform Access Analyst

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.

Junior Platform Access Analyst

São Paulo Office - Hybrid: 4 days in the office, 1 day working from home

The Platform Access Analyst is a critical role within the IT Service department,responsible for ensuring secure, efficient, and compliant access management across all of Ebury's essential banking and trading platforms. This role is central to maintaining operational continuity, adherence to internal security policies, andmeeting regulatory obligations.

What You Will Do:

• Access Lifecycle Management (JML): Execute the complete Joiners, Movers, andLeavers (JML) process across all Banking and Trading Platforms. This involves thetimely creation of accounts for new employees, modification of access rightsl, and prompt, secure deactivation of accounts for departing staff, ensuring zero tolerancefor unauthorized access.
• User and Platform Setup & Administration: Take ownership of the end-to-endsetup for new users and the initial configuration of new platforms. This includes meticulous management of all associated procedural and technical documentation, the precise update of user accounts and entitlements within each platform'sadministration console, and the mandatory capture and management of requiredAnti-Money Laundering (AML) user documentation.
• Record Management and Compliance: Maintain comprehensive and up-to-date user access records for all Banking and Trading platforms. Ensure all access provision and modification activities strictly adhere to internal security policies and regulatory requirements, utilising Ebury’s designated tracking management and communication tools (e.g., JIRA) for transparent and auditable process logging.
• User Support and Process Documentation: Serve as the first point of contact for users experiencing issues with Banking and Trading Platform login processes.Provide clear, effective guidance and troubleshooting support, while activelycontributing to and maintaining internal documentation of all platform administration processes, ensuring knowledge transfer and operational resilience.
• External Provider Communication: Act as the primary liaison for all access-related inquiries and operational issues with Third-Party Platform providers, coordinating theresolution of complex access problems and ensuring external platform administrationaligns with Ebury’s security standards.
• Periodic Audit and Control: Design and execute routine and ad-hoc internal auditcontrols over user access rights and permissions across all critical systems.Proactively identify and remediate potential security risks, ensuring the principle of least privilege is rigorously applied and maintained at all times.
• Incident Management and Reporting: Be responsible for the accurate and timely reporting of all Banking and Trading Platforms Incidents related to user access, security breaches, or system failures. Collaborate with IT and Operations teams to document root causes and contribute to the implementation of preventativemeasures.
• Devices Inventory Management: Maintain a current and accurate inventory of alldevices used for accessing critical platforms, including tracking assignment, status,and associated user details, to support security compliance and asset management controls.

What You Will Need:

• Organizational and Work Ethic: Demonstrate a proactive approach, exceptionalorganizational skills, and the ability to work effectively under pressure. Must be adeptat managing multiple tasks simultaneously, working to strict deadlines, and possessing the judgment to prioritise and re-prioritise workload in a dynamicoperational environment.
• Analytical Acumen: Possess a strong analytical and problem-solving mindset, capable of diagnosing complex access issues, identifying process inefficiencies, andproposing effective, scalable solutions.
• Integrity and Compliance: Be a trustworthy and reliable administrator with anunwavering commitment to adherence to all internal policies, security procedures,and regulatory guidelines.
• Interpersonal and Support Skills: Display an empathetic and supportivedemeanour when interacting with internal users, providing excellent customer servicewhile maintaining security standards.
• Communication Proficiency: Fluent and highly articulate communication skills inEnglish are essential, both written (for documentation and reporting) and spoken (foruser support and third-party liaison).
• Adaptability to Environment: Proven ability to operate effectively and maintaincomposure and accuracy within a fast-paced, high-pressure, and highly regulatedfinancial services environment.
• Platform Experience (Advantageous): Previous experience working directly withthe administration and configuration of banking, payment, or trading platforms ishighly desirable.
• Tool Proficiency (Advantageous): Practical experience with Google’s GSuite/Workspace productivity tools, JIRA, or other industry-standard ticketing andworkflow management systems is a plus.

What You'll Gain (Our Investment in You):

• Dedicated Mentorship:Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology:Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Dynamic & Supportive Culture:Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package:Access competitive benefits tailored to your location, which typically include health care and social benefits.
• CentralSão PauloOffice: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Rafaela Procopio

At Ebury Bank we value diversity in all its forms and are committed to creating an inclusive environment. All of our vacancies are open and eligible for people with disabilities.

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