Related skills
slack salesforce jira notion jsm📋 Description
- Provide timely technical support for core employee apps (Jira/JSM, Slack, Notion, Salesforce).
- Manage user accounts, permissions, and licensing across platforms.
- Triage, troubleshoot incidents; escalate to vendors or internal teams as needed.
- Collaborate with Operations to support Core System, Salesforce, and Fenx.
- Monitor, maintain, and tune system performance for stability.
- Create and maintain documentation; drive process improvements; train staff.
🎯 Requirements
- Ownership and proactivity in identifying gaps and proposing fixes.
- Organized and prioritized; manage multiple tasks with deadlines.
- Empathetic and supportive when assisting end-users.
- Communication: fluent in English, written and spoken.
- Team-oriented; capable of collaborating in multidisciplinary teams.
- Growth mindset; eager to learn new technologies and systems.
🎁 Benefits
- Competitive starting salary with annual discretionary bonus.
- Dedicated mentorship from experienced managers.
- Cutting-edge technology and tailor-made tools.
- Clear, accelerated career progression pathways.
- Dynamic and supportive culture focused on teamwork.
- Generous benefits package including healthcare and social benefits.
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