FX Dealing Support - English & Spanish speaking

About Ebury

Ebury is a leading fintech that helps businesses manage international payments and foreign exchange. We empower clients with simple, reliable FX solutions and cross‑border payments.

Role Overview

We are seeking a bilingual FX Dealing Support professional to join our team in Toronto. The successful candidate will provide English & Spanish language support to clients, assist with FX transactions, and collaborate with our dealing desk to deliver excellent service while ensuring compliance with internal policies.

Responsibilities

• Process foreign exchange transactions accurately and in a timely manner.
• Respond to client inquiries in English and Spanish with a focus on accuracy and professionalism.
• Monitor live FX rates and execute trades in accordance with policy and risk controls.
• Maintain client documentation, KYC/compliance records, and audit trails.
• Collaborate with the dealing desk, sales, treasury, and operations to support client needs.
• Provide exceptional customer service and help clients understand FX products and processes.
• Assist with client onboarding and education where necessary.

Requirements

• Fluent in English and Spanish (written and spoken).
• Experience or exposure to FX, dealing desks, treasury, or financial services is preferred.
• Strong numerical ability, attention to detail, and accuracy.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to market changes.
• Based in Toronto or willing to work on-site in Toronto.
• Proficiency with MS Excel and common CRM systems; familiarity with trading or back‑office workflows is a plus.

Location & Working Arrangements

Location: Toronto, Canada. Work model: on-site.

How to Apply

Apply via the Greenhouse listing: https://job-boards.eu.greenhouse.io/ebury/jobs/4654158101