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About Ebury

Ebury provides international payments and FX solutions to help businesses manage currency risk and cross-border transactions.

Role: Customer Relationship Executive FX

Based in Düsseldorf, you will be the primary point of contact for corporate clients, helping them optimise FX strategies and execute payments while delivering outstanding service.

What you’ll do

Manage day-to-day relationships with assigned clients and act as their trusted advisor on FX and payments
Understand client objectives, FX exposure, and risk tolerance; provide tailored solutions
Communicate market insights, rates, and product updates; coordinate with Sales, Trading and Operations
Process trades and payments accurately, ensuring compliance with AML/KYC requirements
Collaborate with internal teams to resolve client queries and deliver exceptional service
Monitor client satisfaction and identify opportunities to expand relationships

What we’re looking for

2+ years of experience in financial services, FX, payments, or client management
Strong communication, relationship-building, and problem-solving skills
Analytical mindset with numeracy skills; ability to explain complex topics clearly
Proficiency with CRM systems and MS Office; familiarity with FX platforms is a plus
Fluency in English; German language skills are beneficial in a Düsseldorf-based role
Ability to work in a fast-paced environment and adapt to changing priorities

Why join us

Be part of a collaborative team in a dynamic fintech environment, with opportunities for growth and a competitive compensation package.

Ebury