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About Ebury

Ebury is a leading fintech specializing in international payments and currency risk management for businesses. We are looking for a motivated Client Servicing Graduate to join our Client Services team in León.

Role Overview

Support the Client Service team with day-to-day client inquiries, onboarding, and documentation.
Assist in onboarding new clients, verify information, and ensure compliance with KYC/AML requirements.
Coordinate with Sales, Accounts, and Compliance to deliver excellent client service and accurate data.
Learn Ebury’s product suite, pricing, and payment workflows while developing client relationship skills.

Responsibilities

Respond to client questions via email, chat, and phone with clarity and professionalism.
Assist with client onboarding timelines, data accuracy, and documentation in CRM systems.
Maintain up-to-date client records and assist with reporting as needed.
Contribute to process improvements and share feedback from clients.

Qualifications

Strong communication and interpersonal skills.
Attention to detail and excellent organizational abilities.
Interest in fintech, payments, or international business.
Ability to learn quickly in a fast-paced environment.
Fluency in English; additional languages are a plus.

Benefits

Exposure to fintech, payments, and international business.
Training and development opportunities.
Collaborative team environment.

How to Apply

Apply via the Greenhouse listing: Greenhouse listing.

Ebury