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Overview

Ebury is seeking a Client Servicing Executive to join our client service team in High Wycombe. This on-site role focuses on delivering exceptional service to a portfolio of fintech clients, handling day-to-day inquiries, and supporting onboarding and client-related processes.

Responsibilities

Manage daily client inquiries and requests with professionalism and timeliness
Coordinate onboarding activities with product and operations teams to ensure smooth client setup
Maintain strong client relationships and act as a trusted advisor for account needs
Monitor service levels, track issues, and drive prompt resolutions
Collaborate with internal teams to deliver a high-quality client experience

Requirements

Excellent communication and interpersonal skills
Strong organisational abilities and attention to detail
Experience in customer service or client management, preferably in fintech or financial services
Ability to manage multiple priorities and meet deadlines

Location

High Wycombe, United Kingdom (on-site)

How to apply

Please apply through Ebury's Greenhouse listing: https://job-boards.eu.greenhouse.io/ebury/jobs/4637576101

Ebury