Own daily submission, tracking, and resolution of customer invoices across e-invoicing portals.
Investigate and resolve rejected, disputed, or short-paid invoices with cross-functional teams.
Onboard new customers to e-portal billing; configure NetSuite templates and document SOPs.
Maintain a living playbook of portal requirements, formats, and cXML/EDI specs.
Partner with IT/Finance to automate via direct integrations, EDI/cXML, and RPA.
Track KPIs (DSO, first-pass, aging) and support month-end close.

🎯 Requirements

End-to-end e-invoicing across customer portals (Coupa/Ariba/SAP)
NetSuite templates onboarding and portal config
EDI/cXML, 810/850 standards familiarity
SOX controls testing and documentation
European e-invoicing mandates (Peppol, SdI, France)
SQL or Power BI/Tableau for self-service reporting

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