Jr. Service Technician

Join the DYOPATH Team! We are currently hiring a Jr. Service Technician in Lafayette!

Why DYOPATH? We’ve been recognized as a Great Place to Work for four years running – and that’s no coincidence! We’re all about collaboration, creativity, and, most importantly, making sure our team feels valued every single day.

We are a people-first company, and we’re eager to welcome a new team member ready to contribute their enthusiasm and tech skills to the mix. Ready to join us? Read on!

What We’re Looking For: Jr. Service Technician

Are you ready to kickstart your career in the world of IT and support a leading heavy equipment manufacturer? We're on the lookout for a Jr. Service Technician to join our team in Lafayette! If you have a knack for troubleshooting office printers (both big and small) and a sprinkle of networking skills, we want to hear from you!

And yes, you’ll be doing all this while having fun, working in a culture that’s all about teamwork, mutual respect, and making sure you feel appreciated!

The Details:

• Location: Lafayette, IN 47905
• Pay: $17/h
• Shift: full time, Monday - Friday, 7:00am - 3:30pm EST
• Amazing Benefits:
• • Medical, Dental, Vision, and Life Insurance
  • 401(k) with company match
  • Paid Time Off
  • Paid Holidays
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Pet Insurance (because we know pets are family too!)
  • And more! Check out our full benefits available athttps://dyopath.com/careers/

Essential Functions and Responsibilities:

• Keep Things Running Smoothly: Manage the routine maintenance of our clients' equipment and infrastructure at different sites in Lafayette.
• Document Everything: Maintain detailed records and documents of equipment, including repair history.
• Be the Communication Guru: Effectively communicate with clients and colleagues about equipment and repairs.
• Drive Safely: Commute safely from job to job by avoiding distractions, adhering to speed limits, and driving responsibly.
• Coordinate Like a Pro: Handle printer resources, equipment, and information.
• Meet Client Needs: Ensure that clients' needs are met as projects evolve.
• Solve Problems: Resolve technical issues when possible and escalate to appropriate support teams when necessary.
• Stay on Top of Things: Ensure timely and accurate resolution of all service desk issues.
• Monitor and Manage: Keep an eye on device communication and handle any issues that arise.
• Meet Standards: Ensure standards and requirements are met.

Qualifications:

• Education:High school diploma or equivalent required
• Experience: 6 months+ in a technical support role
• Skills: Strong customer service skills,with the ability to communicate technical information to non-technical users.
• Team Player:Ability to work independently and as part of a team, with a focus on delivering exceptional customer service.
• Multi-Tasking Maven:Ability to manage multiple tasks simultaneously and prioritize workload effectively.

Why Apply?

If you’re ready to take your tech career to the next level in a collaborative, fun environment, we want to hear from you! Apply today and make an impact at DYOPATH.