Sales Operations

About Dust

We're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their jobs.

Role Overview

We’re looking for a Sales Operations & Enablement professional to optimize our HubSpot-powered sales engine, equip our team with world-class tools and resources, and deliver data-driven insights that accelerate our path to $100M ARR. You’ll streamline sales processes, create playbooks and training, and ensure every rep is set up for success.

Our culture

• Product-First: Unlike others focused on building foundation models, we're laser-focused on creating delightful product experiences with existing LLMs. Think “No GPUs before PMF”.
• Small, High-Impact Team: Join a team of alumni from Stripe, Square, OpenAI, and other top tech companies. We're intentionally keeping our team small and mighty – every individual has massive scope and impact.
• Transparency & Collaboration: Our repository is open source, and we leverage serendipity between team members. We believe the best ideas emerge when the team shares information and insights openly.
• Proactive Problem-Solving: If you see something broken, fix it—without waiting for permission. We don't wait for solutions - we create them.
• Ship to Learn: We move fast and learn from real user feedback.
• Intellectual Humility: We value strong convictions balanced with open-mindedness. Team members confidently advocate for their ideas while remaining receptive to new perspectives and evidence that might change their minds. If new data emerges, we adapt quickly.

Key Responsibilities

• Design and refine scalable sales processes from lead qualification to deal closure.
• Leverage Dust to build new ways of working and enhance productivity of the Sales team (see dust.tt/home/solutions/sales).
• Build a library of sales resources—including presentations, product guides, sales decks to help the sales team.
• Build resources for onboarding and ongoing training of sales reps. Ensure continuous education around tools, processes, and sales best practices to optimize team performance.
• Improve our sales stack continuously, maintain data quality and automate sales workflows.
• Partner with Marketing and Product to align messaging, campaigns, and product knowledge with sales needs.
• Analyze sales data and build dashboards to support strategic decision-making.
• Contribute to building and tracking sales goals, KPIs, and performance metrics.

Requirements

• 2-5 years experience in sales operations, consulting, VC
• Proven project management skills
• Ability to work in a fast-paced startup environment, thrive in ambiguity and work autonomously
• Proficiency with CRM systems (ideally HubSpot) and automation tools (Zapier, Make, n8n)
• Data analysis skills (e.g. Excel/Sheets, SQL)
• Strong attention to detail

Nice to Have

• Experience in B2B SaaS or AI/ML companies
• Experience building sales playbooks/training
• Familiarity with modern sales stack (Clay, Lemlist, CommonRoom, etc.)
• An understanding of the AI landscape, our product, and the problems it solves for our customers
• Experience building and scaling an outbound motion
• Knowledge of sales methodologies (MEDDIC, BANT, etc.)

Location

We're prioritizing building our team with an in-person culture at our offices in Paris and San Francisco, valuing the magic that happens when talented people work closely together.

Why Dust

We're not building yet another enterprise SaaS tool. We’re creating an AI OS that will fundamentally change how companies operate. We believe existing AI models are powerful enough to have a tremendous impact on the world (and will keep getting better) – the key is building the infrastructure so that they have context and explore the best interfaces for humans to interact with them.

We have the unique opportunity to explore and shape the way humans interact with machines while working on a product we use ourselves every day.

If you're excited about crafting products that reinvent B2B software and want to join a team that combines the best of startup culture with the backing of top-tier investors, we'd love to talk.

👋 Even if you don't check every box in our requirements, we encourage you to apply. We value diverse perspectives and backgrounds, and we're more interested in your potential and passion than a perfect match to our checklist.