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Job Description
Designation: Strategic Account Manager (SAM)
SBU: Credibility and Business Insights Group
KEY RESPONSIBILITIES
New Business Development and Key Account Management
New Customer Acquisition in assigned territory.
Effective and coordinated handling of existing customer base if assigned.
Complete Ownership of existing accounts from Lead Generation to Delivery of final service offering.
Daily reporting of all sales activity.
Business Development & Relationship building with Corporates and signing MOU’s with them for Self Ratings/ Corporate Profiling/ Sectoral Study Reports/Business Information Reports/D-U-N-S Verified Reports etc.
Would be responsible for the business targets with the Strategic Accounts Planner reporting to this position.
Organizing theme-based events and ensuring participation of CXO/CFO Level contacts are part of the new customer acquisition Strategy.
Ensuring timely renewal of all the existing accounts if assigned and explore cross selling and upgrading opportunities.
Responsible for the overall Accounts Receivables in the respective Regions.
Provide industry updates at regular intervals and maintaining a constant relationship
with the existing customers through courtesy meetings. Operations
Ensure process adherence at all times and error free timely delivery of projects.
Liaising with the operations team for a smooth delivery of the end product and ensuring the service expectations of the customers are met.
Maintaining the data / client contact details in appropriate data warehouses hygienically.
Progress Reviews and Forecasting Reports are filed periodically as required by the Management.
Regular update of all the activities in the tools provided and track the movement of all such activities Additional Information
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