Related skills
customer service payroll retail training scheduling📋 Description
- Represent Warby Parker's values to customers and team members
- Execute and improve store operations to hit financial targets and CX goals
- Follow company-wide processes to maintain brand consistency
- Manage daily scheduling and payroll for the store team
- Coordinate store events with Marketing
- Lead recruitment, onboarding, and development of store staff
🎯 Requirements
- 3+ years in a management role at a complex customer-focused retailer
- Able to build, coach, and retain a high-performing team achieving sales and ops goals
- Clear, honest communicator who can make tough decisions
- Organized, entrepreneurial go-getter willing to take calculated risks
- Strong interpersonal skills and collaborative mindset
- Not on LEIE list
🎁 Benefits
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid time off
- Paid Holidays
- Retirement savings plan with company match
- Parental leave
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