Staff Site Reliability Engineer, Incident and Disaster

Dropbox – Staff Site Reliability Engineer, Incident and Disaster

Dropbox is seeking a Staff Site Reliability Engineer focused on Incident and Disaster to join the Engineering team. This senior IC role will own end-to-end incident response, disaster recovery planning, and reliability improvements across Dropbox's services. You will lead incident command during outages, help define SLOs, and mentor other SREs as part of a strong, blameless culture. You will partner with product, platform, and security teams to ensure high availability and fast recovery times, and you will help evolve our reliability practices at scale.

Responsibilities

• Lead and coordinate incident response during outages; own on-call readiness and post-incident reviews.
• Design and implement disaster recovery strategies; test disaster recovery plans and backup/recovery processes.
• Improve monitoring, alerting, and observability; define service level indicators and objectives (SLIs/SLOs).
• Build reliability tooling and automation; reduce toil and improve automation for resiliency.
• Collaborate with product, platform, and security teams to drive reliability initiatives across services.
• Mentor junior SREs and contribute to a healthy, blameless incident culture.

Qualifications

• 8+ years of experience in Site Reliability Engineering, DevOps, or a related field.
• Strong experience with cloud platforms (AWS and/or GCP) and container orchestration (Kubernetes).
• Proficiency with monitoring and observability stacks (Prometheus, Grafana, logging/trace tools).
• Programming/scripting skills in Python, Go, or Bash.
• Demonstrated incident management and disaster recovery expertise; ability to lead post-incident reviews and drive improvements.
• Excellent communication, collaboration, and leadership abilities for cross-functional partnerships.

What We Offer

• Remote-friendly work environment (Remote - US: Select locations).
• Competitive compensation, equity, and benefits.
• Generous time off, health benefits, and professional development opportunities.

Apply via the Dropbox listing: Dropbox Careers.