SaaS Engineer, Productivity and Collaboration

Role Description

We are seeking a SaaS Engineer to

manage, optimize, and maximize value from Dropbox’s SaaS ecosystem

. The ideal candidate has hands-on experience administering collaboration platforms

(Google

Workspace, Slack, Zoom, Dropbox), strong scripting/automation skills, and a curiosity for exploring new features and AI capabilities. You will help ensure SaaS platforms are

secure, scalable, and fully leveraged

, enabling Dropboxers to get the most out of their tools.

Responsibilities

• Administer SaaS platforms: user management, security, permissions, workflows, integrations.

• Proactively
  evaluate new SaaS features
  and run pilots/adoption programs.

• Measure and report on adoption and usage trends
  across collaboration platforms.

• Identify opportunities to leverage
  AI, automation, and integrations
  for smarter collaboration.

• Troubleshoot and resolve SaaS-related incidents, documenting best practices.

• Deliver documentation, training, and communication to drive user enablement.

Requirements

• 5+ years experience administering enterprise SaaS platforms
  (i.e. Google
  Workspace, Slack, Zoom, Dropbox).

• Experience with automation/scripting
  (Python,
  Bash, PowerShell, AWS Lambda).

• Familiarity with SaaS APIs, integrations, and CI/CD pipelines.

• Strong analytical skills for usage data, adoption metrics, and feature impact.

• Excellent troubleshooting, problem-solving, and cross-functional communication skills.

• Ability to work independently and cross-functionally, with clear communication to both technical and non-technical stakeholders.

• Strong documentation skills, with experience maintaining knowledge bases, SOPs, and onboarding guides

Preferred Qualifications

• Certifications in Google Workspace or Slack administration.

• Experience with SaaS adoption programs and driving user engagement.

• Familiarity with AI/ML-powered SaaS features.

• Background in SaaS spend optimization and vendor management.

Compensation

Poland Pay Range

150 000 zł

—

202 000 zł PLN