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account management customer success saas renewals onboarding📋 Description
- Manage Enterprise customer relationships.
- Become a Dovetail expert.
- Onboard new customers.
- Drive renewals and retention.
- Track core customer metrics.
- Mature success processes.
🎯 Requirements
- Customer Success or Account Management experience.
- Proven track-record delivering impact.
- A passion for customers.
- A great communicator.
- Problem solving comes naturally.
- Ambitious and keen to learn.
🎁 Benefits
- Base salary + incentive comp (OTE $150K-$180K).
- Equity and benefits.
- Remote-friendly with flexible setup.
- Generous PTO and parental leave.
- Work from anywhere (up to 4 weeks/year).
- US benefits through Sequoia.
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