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crm google sheets data entry payment processing data integrity📋 Description
- Donor experience and customer service for recurring donors.
- Own donation processing for offline channels and data entry.
- Develop cross-team DX processes and data workflows.
- Cross-train to cover DX duties during peak periods or leave.
🎯 Requirements
- Exceptional alignment with GiveDirectly Values and core competencies.
- Fluency in English.
- Strong organizational skills; manage multiple workflows.
- Attention to detail and data accuracy.
- Proficient with Google Sheets, CRMs, and ticketing platforms.
- Excellent written communication and customer-service mindset.
🎁 Benefits
- Positive, supportive team with growth opportunities.
- Commitment to staff development and growth.
- Competitive salary, including bonus.
- Robust health benefits plan (varies by country).
- Flexible paid time off.
- Learning and development allowances.
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