System Administrator at Dojo

We’re reinventing payments.

In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.

Now, over 150,000 customers across four countries choose to transact billions with us every year.

But we’re just getting started.

Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

The Role...We are seeking a skilled and proactive Systems Administrator to join our dynamic Enterprise Technology team. The ideal candidate will be responsible for ensuring the smooth operation of both on-premise and cloud infrastructures, managing virtualised environments, and supporting enterprise applications. This role will require a strong understanding of cloud management (specifically GCP and AWS), virtualisation, enterprise-level security, and device management. You will also be expected to automate tasks and collaborate with various teams to deliver efficient solutions for a growing, fast-paced business.

Meet the Team...The team are a driven, professional and courteous group of people who continuously strive to support all Dojo employees. They regularly engage with members from all over the business, from the founders to our payment consultants who promote our Dojo products and platform. Supporting each other is a key part of the team spirit, and someone is always available to help with solving a new problem, mentoring junior team members and sharing specialist knowledge. This is an exciting time to join: with team changes, evolving support processes, and new offices opening, you’ll have the chance to shape how things work, not just follow what’s been done before.

What you will do…

Manage VMs in a Co-Lo environment, ensure backups, and support FTP/IIS servers.
Resolve cloud (GCP/AWS) service issues, audit configurations, optimise costs, and manage IAM policies.
Configure SSO (SAML, OIDC, OAuth), automate provisioning, onboard SaaS apps, and manage access/security.
Ensure compliance, deploy configuration changes, troubleshoot issues, and conduct security audits.
Implement DNS records and follow best practices for configuration.
Support, configure, and troubleshoot SaaS applications for business continuity
Develop PowerShell/JavaScript scripts to automate tasks and optimise operations.
Provide 3rd line support, triage tickets, and prioritise user requests.

What You Will Bring…

Proven experience as a Systems Administrator or similar role, focusing on cloud infrastructure, virtualisation, and enterprise systems.
Strong knowledge of cloud platforms, specifically GCP and AWS.
Deep understanding of IAM strategies, security best practices, and enterprise application management.
Experience with identity management protocols (SSO: SAML, OIDC, OAuth) and SCIM provisioning.
Proficiency in device management tools like Intune, Jamf, and PatchManager.
Familiarity with DNS management, protocols, and tools like OctoDNS.
Hands-on experience in SaaS application support and troubleshooting for diverse user bases.
Strong scripting skills in PowerShell or JavaScript, with a focus on automation.
Experience with GraphAPI and third-party SaaS APIs for automation.
Excellent troubleshooting skills with keen attention to detail.
Strong communication and collaboration skills to work effectively across teams.
Ability to manage multiple tasks and prioritise workload in a fast-paced environment.

Dojo home and away

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

If the following speak to you, let’s talk:

You’re curious. You have a real desire to learn and create.
You’re relentless. You keep going even when it’s easier not to.
You’re customer-obsessed. You know how important customers are to what you do.

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.

Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.

#LI-Hybrid

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