Related skills
data analysis salesforce onboarding contract management kpi tracking📋 Description
- Review gate for merchant onboarding; ensure docs are accurate.
- Contract point between Sales Ops and Risk; clarify criteria and updates.
- Aim for onboarding KPIs; analyze data to spot bottlenecks.
- Cross-functional partner to drive system/process improvements.
- Provide proactive support and training on documents and underwriting.
🎯 Requirements
- 2-4 years’ experience in sales operations, onboarding or underwriting support
- Experience in fintech, payments, or POS is desirable but not essential
- Solid understanding of merchant risk assessment and underwriting docs
- Excellent communication and stakeholder management; cross-functional influence
- Strong analytical and problem-solving; data-driven performance management
- Proficient in CRM/workflow tools (Salesforce) and Excel/Sheets for KPI tracking
🎁 Benefits
- Office-first culture; 4+ days in Madrid office.
- Growth opportunities at a fast-growing fintech.
- Collaborative, inclusive team with a supportive culture.
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