Product Ops & Knowledge Senior Analyst - Paris (x/f/m)

Role Overview

Doctolib is seeking a Senior Analyst for Product Operations & Knowledge based in Paris. This role focuses on optimizing product operations and managing knowledge resources to empower data-driven decision making across cross-functional teams.

About Doctolib

Doctolib is a leading European health tech company that helps patients book appointments and assists providers in managing care efficiently. This role sits within the Product Operations & Knowledge domain, partnering with product, data, and operations teams in Paris.

Responsibilities

• Support product operations by analyzing processes and identifying optimization opportunities.
• Manage knowledge resources, documentation, and standard operating procedures for product teams.
• Collaborate with cross-functional partners (Product, Data, Design, Engineering, Customer Success) to implement scalable solutions.
• Produce concise analyses and dashboards to inform senior leadership.
• Participate in improvement initiatives and project planning.

Qualifications

• Senior analyst with 4+ years of experience in product operations, knowledge management, or a related field.
• Strong analytical skills and experience with data visualization and SQL.
• Excellent stakeholder management and communication abilities.
• Ability to collaborate with Paris-based teams and operate in an on-site capacity.

Benefits

• Competitive salary and benefits package
• Opportunity to influence product strategy and operational excellence
• Collaborative, fast-paced environment

How to Apply

Apply via the Doctolib Greenhouse posting: https://job-boards.greenhouse.io/doctolib/jobs/6644515003