Service Delivery Specialist

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

We are seeking a highly motivated and service-oriented Service Delivery Specialist to join our IT team at Edelman. In this role, you will be the first line of support for ensuring smooth computer operations across our global network. You will play a critical part in resolving user issues, maintaining technical systems, and delivering an exceptional IT service experience to employees at all levels.

This opportunity is ideal for someone with a strong foundation in IT service delivery, a collaborative spirit, and a passion for problem-solving in a fast-paced, communications-driven environment. If you're ready to bring your technical expertise and customer-first mindset to a globally recognized organization, we’d love to hear from you.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.