Account Manager - Crisis & Risk

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

About the Company

We are a leading global communications marketing firm helping business and organisations evolve, promote, and protect their brands and reputations. We are independent and family owned, which allows us the freedom to deliver original thinking and invest in our clients.

In the UK, there are more than500 employees based in our offices in Victoria. We create award-winning creative communication programmes and industry-leading support for our clients who include Starbucks, Unilever, Mars, Chanel, DP World, Virgin Atlantic, Microsoft.

About the Team

Edelman has the biggest crisis communication bench globally. Our team in London is thelargestoutside of theUS,andbrings together crisis specialiststowork acrossmany of the company’shighest profileclients.

Weprotectreputations and mitigate the impact of issues and crises onmulti-national brands, every day. We offer clientsanalysisand mitigationsagainstrisks,anddeliverreal timeadvisory forsenior leaders during times of crisis.Aways data-led and withTrustembeded,in our recommendations,wesupportcompanies and brandsmaking decisionson how to move beyond issuesin the full glare of the public spotlight.

The team is made up of seven consultants, including the EMEA and Global Heads of Crisis.We have deep industryexpertiseandsubject matterspecialistswho can provideadvice ondigitalrisks,countering disinformation, litigationand legal affairs, sports partnerships,andsocial and geopoliticalissues. Wealsowork closelyour colleagues in the Corporate, Government Affairs, Workplace Advisory andData&Analyticsteams to ensure we are always givingcounseltaking into accountall stakeholders.

As the global and regional centre of crisis at Edelman, we take pride in delivering exceptional, impactfulwork for our clients but, at our core, we are a non-hierarchical team who like to spend time together in and out of the office.  We are relentlesslycollaborative, andsupported by leadership who champion and celebrate our collective achievements.

The role

We are looking for an ambitious,proactiveand motivated individual with solidissues managementand communicationsexperience.

They should beconfident withday-to-dayclient management,offering considered counselto complex issuesin real time,andproactive in offering solutions.Working across multiple client teams, theywill take the lead inshaping and producingdeliverablesfor many of our major retained clients, ensuring theyoffer real impact totheir needs. The Account Manager role requires a candidate with excellent writing and media handling skills.Ability to managea multi-clientworkload is vital.

Benefits

Our benefits and policies are designed to ensure our employees feel comfortable, inspired, and equipped to thrive and do their best work. We offer a wide range of benefits across health, family, community, finance, and time away including:

Competitive Annual Holiday plus an additional day's holiday for your birthday and 3 days over the festive season.

Flexible working - Hybrid working policy and 30 days' work from anywhere worldwide!

Financial Wellbeing - Pension plan, income protection, and life insurance at 4x annual salary.

Building a Family - Whether it is maternity leave, adoptive leave or shared parental leave, take up to five months on full company pay. We also celebrate the arrival of your child or wedding day by offering a company child & wedding gift. In addition, Edelman partners with Peppy, a specialist healthcare and wellbeing service that provides all employees with access to expert pregnancy and parenthood, menopause, and fertility support.

Health and Wellbeing – Access to Private Medical Insurance, Digital GP and wellbeing program, Cycle to Work Scheme, subsidised corporate gym membership, a Quit Smoking Scheme, Annual flu vaccinations and 24/7 access to trained professionals in relation to a range of issues, in absolute confidence.

Personal and Professional Development - Clear progression routes and continuous training/professional development via Edelman Learning Institute

Community – Get to know your colleagues and unwind at our weekly staff get together. We also encourage everyone to take part in our Citizenship Activities where you can spend a day each year helping a charitable cause, paid for by us.

Our Values

Core to our culture are our values, which guide our behavior, support a client-centric approach, influence the way we work with each other, our clients, and the community, and inspire great work.

The Relentless Pursuit of Excellence: Bringing the best of ourselves and partners to our clients.

The Freedom to be Constantly Curious: Tenacious, flexible, and thorough approach that drives creativity and growth for clients and ourselves.

The Courage to do the Right Thing: Trusted and resilient partner, committed to building a diverse, equitable and inclusive workforce, that prioritizes the wellbeing of ourselves and our colleagues.

The Commitment to Positively Impact Society: Performing our work with an environmental conscience, and a sense of tolerance, fairness, and equality.

ClosingfromEdelman - Global

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.