Develop a comprehensive understanding of CommonLit’s digital literacy program and technology platform
Build strong relationships with administrators in partner schools and districts
Onboard, train, and support partner schools and districts
Monitor usage, adoption, satisfaction, and customer health
Manage partners at risk of churn and identify opportunities to extend contracts
Troubleshoot customer roadblocks to ensure program implementation

🎯 Requirements

A Bachelor’s degree
5+ years of relevant work experience
Experience working with underserved communities
Evidence of success as a teacher in K-12 education
Experience in account management, customer service, sales, hospitality
Strong communication and collaboration skills

🎁 Benefits

Health, dental, and vision insurance
HSA and FSA plans
401(k) retirement plan with a 4% safe harbor employer match
Remote work stipend for home office setup
Generous paid time off and parental leave
Flexible work options

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