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customer service leadership staffing p&l analysis labor management📋 Description
- Drive top-line sales and strategic planning for 8-12 stores in DFW East.
- Develop and execute regional support strategies for store goals.
- Lead diverse teams, focusing on hiring, retention and training.
- Collaborate with Workforce Planning and Store Ops to manage labor.
🎯 Requirements
- 5+ years as multi-unit regional manager in food & beverage, restaurant, hospitality, or retail.
- 2+ years leadership in a customer service role.
- Innate ability to hire and coach a diverse part-time hourly staff.
- In-depth knowledge of supply chain, P&L analysis, customer service, compliance, HR.
- Strong organizational, interpersonal and problem-solving skills.
- Prior experience with baking/bakery equipment, a plus.
🎁 Benefits
- Competitive base pay plus quarterly bonus
- Medical, dental, vision, and pet insurance
- 401(k) with company match
- 3 weeks paid vacation
- Paid sick time off
- 2 Insomnia personal wellness days
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