Related skills
customer service retail multi-unitπ Description
- Develop and execute regional support strategies to meet store goals.
- Provide expertise on customer service, staffing, operations, and procedures.
- Assist in labor management with the workforce planning team.
π― Requirements
- Minimum 5 years of multi-unit regional manager experience in food/beverage, restaurant, hospitality, or retail.
- 2+ years of leadership in a customer-service role.
- Ability to hire and coach a diverse part-time hourly staff.
- In-depth knowledge of supply chain, P&L analysis, customer service, compliance, HR.
- Strong organizational, interpersonal and problem-solving skills.
- Prior baking/bakery equipment experience is a plus.
π Benefits
- Competitive base salary plus quarterly bonus.
- LTIP bonus plan.
- Excellent benefits: medical, dental, vision, and pet insurance.
- 401K with company match.
- 3 weeks paid vacation and paid sick time.
- Company cell phone, laptop, and commuter reimbursement.
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