Oversee all operations performed by hubs/depots, including reception, shipments, labelling and inventory management, in partnership with Quality, Clinical, and hub/depot teams.
Manage end-to-end movement of clinical trial materials worldwide from hub reception to transfers and to sites; maintain records.
Monitor SAP/KorberOne/IWRS delivery lists; resolve shipment issues and investigate when needed.
Approve Quality Notification Forms and create internal records per procedures (external deviations, CART, distribution complaints, change controls).
Ensure accuracy across SAP, KorberOne and IWRS; address system messages or interface issues.
Support creation, updating and training of clinical trial distribution processes.

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