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18 minutes ago
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Contract
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glean gc ai claude cowork legal matter management demand letter intakeπ Description
- Manage and triage incoming disputes, ensuring accurate intake across claim types.
- Draft and send initial responses to users on behalf of Litigation Counsel.
- Maintain and organize case tracking systems to prevent slips.
- Coordinate with Trust & Risk, Customer Experience, and Legal Ops for facts.
- Support Litigation Counsel in preparing materials, organizing records, and deadlines.
- Assist with building intake workflows and response playbooks as we scale.
π― Requirements
- 5+ years of paralegal or legal support experience, preferably in litigation.
- Experience with demand letter intake and response drafting, or other structured legal workflows.
- Strong written communication; calibrate tone for sensitive situations.
- Excellent organizational skills and ability to manage a large volume of matters.
- Comfort working cross-functionally in a fast-paced environment.
- Experience with AI platforms such as GC AI, Claude CoWork, and Glean.
π Benefits
- Remote-friendly with hub offices across US, UK, Ireland, Poland, Germany, Australia
- EOE β Equal Opportunity Employer.
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