Related skills
disputes glean intake_workflows📋 Description
- Manage and triage incoming disputes across claim types.
- Draft initial responses to users for Litigation Counsel.
- Maintain and organize case tracking systems.
- Coordinate with Trust & Risk, CX, and Legal Ops to gather facts.
- Prepare materials for active matters and track deadlines.
- Build intake workflows and response playbooks; refine AI workflows.
🎯 Requirements
- 5+ years paralegal or legal support in litigation or disputes.
- Experience with demand letter intake and response drafting.
- Strong written communication; calibrate tone for sensitive situations.
- Excellent organizational skills; manage many matters simultaneously.
- Familiarity with legal matter management tools or case tracking systems.
- Experience with AI platforms like GC AI, Claude CoWork, or Glean.
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