Related skills
communication customer service scheduling routing hvac📋 Description
- Coordinate and dispatch Service Technicians to customer locations.
- Schedule calls and dispatch based on requests and urgency.
- Take customer calls, schedule appointments, and share pricing info.
- Ensure technicians have information and resources to complete tasks.
- Route optimization to maximize productivity and minimize travel time.
- Address and resolve customer issues in a timely, professional manner.
🎯 Requirements
- Experience: 1-2 yrs in dispatching or customer service; HVAC/build automation preferred.
- Skills: Strong organizational, under pressure, communication, and basic computer skills.
- Knowledge: Familiarity with building automation controls systems is a plus.
- Additional: Calm under emergencies; customer‑oriented service.
🎁 Benefits
- Comprehensive benefits package
- PTO
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